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SRM Perspectives on Key Industry Trends
Tracking the Rise of AI-Enabled Fraud
One Year Into FedNow: An Unvarnished View of Instant Payments
Buy Now Pay Later Providers Face New Scrutiny
The State of the Consumer Financial Protection Bureau in 2024: Navigating New Regulations and Industry Dynamics
Tracking Opportunity and Growth in the Commercial Payments Market
Examining the EU’s AI Act & Its Broader Implications
Take a Longer View of Your Critical Vendor Contracts
What’s at Stake in Banking & Payments with Capital One’s Purchase of Discover?
Setting the Table for Balance Sheet Growth When Interest Rates Fall
A Path to Improve Customer Experience
Liquidity, Regulatory Uncertainty, and Fintech Emerge as Major Themes at Annual Conference
Operational Agility Will Be Critical in 2024
Prepare Now for CFPB Clampdown on Overdraft, NSF Fees
Delay Deploying Instant Payments at Your Own Risk
How to Gain an Edge Making 2024 Financial Targets
Consumer Lending – A Growth Opportunity for Banks and Credit Unions with a Plan
Evolving Payments Landscape and Rise of AI Were Top of Mind in 2023
Preparing for a Year of Significant Regulatory Change
Credit Quality Could Be Next Earnings Headwind
Collaboration, Expanding Services, and Emerging Tech: Six Takeaways from Money 20/20
Debit Interchange Finds Itself in the Fed's Crosshairs
Uncertainty & Determination: Bankers’ Reality Check for 2024 and Beyond
Finding the Right Partners Matters with Card Conversions
Reputation Matters When Evaluating Transformation Initiatives
FedNow Assures Wholesale Adoption of Instant Payments
Innovation and Financial Inclusion Opportunities for Credit Unions
How Request for Payment Could Revolutionize Point of Sale
Setting the Course for a Fintech Blueprint
Key Considerations with the Official FedNow Launch
The Importance of a Fintech Blueprint
Tips for the Tech-Focused Financial Institution
Harnessing CRM to Deliver Sustained Success
Why Credit Unions Need a Security-First Mindset
Five Takeaways from the Fintech + Insurtech Generations Conference
Tokenized Deposits Deserve a Closer Look
The Future of Credit Cards Under Threat
Transaction Accounts –The Key to Deposit Funding
Key Considerations for Real-Time Payments
Developing a Sidecar Strategy for Tech Innovation
Assessing the Banking Industry's First-Quarter Performance
Digital Assets Regulation Takes Center Stage at Consensus 2023
Keeping Depositors Engaged in a Time of Disruption
Breaking Down Concerns for Credit Union Leaders
The Importance of Diversifying Your Deposit Base
Looking at AI Language Model Use Cases for Financial Institutions
Community Bankers Weigh in On Recent Bank Failures
How to Prepare for CFPB Crackdown on Consumer Fees
Making Sense of the EWS Digital Wallet Initiative
Five Tech Takeaways from Acquire or Be Acquired
Creating a Map for Credit Unions’ Digital Readiness
Humanizing the Digital Experience for Credit Union Members
How the CFPB Could Shake Up (and Shake Down) Fintech
Making the Case for Open Banking
Timing Matters in Contract Negotiations
What Regulators’ Warning on Digital Assets Means for Banks, Credit Unions
Reflecting on Key Challenges & Opportunities in 2022
How to Retain and Attract Deposits in 2023
Relationship Dos and Don’ts for Contract Negotiation
SRM + Sievewright & Associates: Delivering More Value and Insight for Credit Unions
Regulation, Innovation Took Center Stage at Money20/20
Why Staffing, Tech Upgrades Matter with 2023 Budgets
Despite Cooling Temperatures, Crypto Is Still Hot
Due Diligence Matters with Digital Assets Partnerships
Could ITMs Fill Gap Created by Branch Closures?
Reg II 2.0 Revealed: A Summary of the Fed’s Final Guidance
White House Provides More Clarity on Digital Assets
CFPB’s Buy Now, Pay Later Stance Should Comfort Banks, Credit Unions
Education and Trust Matter When Dealing with Digital Assets
OCC Order Serves as Blueprint for Banks, Credit Unions Working with Fintech
Durbin Bill Aims to Fundamentally Change the Credit Market, Causing Disaster for Industry
5 Things Financial Institutions Should Know About the Metaverse
Reflections on Our First 30 Years & the Evolution of Financial Services
Crypto, BNPL, and Regulation: Key Trends to Watch in the Coming Months
Inflation, Rate Hikes & Falling Consumer Confidence: Brace for Uncertainty
Why the Time is Right to Hire Instead of Acquire
Could PayPal Reset the Stablecoin Market?
How to Firewall Risk in a Buy Now, Pay Later Product
Card Fees Back in Washington’s Crosshairs
Now Is the Time to Explore Distributed Ledger Technology
CFPB Poised to Shake Up Competition for Consumers
What Investors Want to Know About Your Tech Strategy
BNPL: Why Banks and Credit Unions Need to Pay Attention
TerraUSD Collapse is a Teachable Moment in Crypto
Fintech is Redefining Community Banking
How to Navigate the Shifting Winds with Overdraft Fees
How to Prepare for an Intensified Fight for Deposits
Are Concerns of Crypto Regulation Overblown?
Credit Union Buyers, Regulatory Delays, and More: Bank M&A Trends to Watch
The Increasing Chatter Around Conversational AI
Crypto’s Resiliency Spurs Interest from Financial Institutions
Executive Order Cements Crypto's Role in Mainstream Banking
Key Takeaways from CUNA GAC: Challenging Times Ahead
Is BNPL a Missed Opportunity for Financial Institutions?
Volatility Shouldn’t Derail Your Crypto Strategy
ESG Initiatives Can Cement Customer Loyalty
Finding the Right Partners Matters: Takeaways from Acquire or Be Acquired
Merger Scrutiny, Overdraft Fees & More: Banking Regulation in 2022
3 Key Considerations Before Rolling Out a Crypto Platform
How a CBDC Could Disrupt the US Financial System
How Financial Institutions Are Trying to Appeal to Younger Consumers
The New Metrics of Consumer Loyalty
Stablecoins Could Enter the Mainstream in 2022
The Banking Trends That Will Define 2022, Part Two
How Credit Unions Can Take Advantage of the NCUA’s Crypto Guidance
Banking Trends That Will Define 2022, Part One
Identifying Revenue Opportunities in 2022
Money 20/20: Meeting in Person to Tackle Virtual Challenges
How to Renew a Card Processing Contract
How the Global Chip Shortage Could Lead to Headaches for Financial Institutions
What’s Driving the ICBA’s Pivot with Credit Unions Buying Banks
Tech upgrades are coming – but at what cost?
Durbin 2.0 Part II: Who Weighed In and What They Said
Credit Unions and Crypto: Setting the Ground Rules
Budgeting for 2022 | 5 Key Considerations for Your Vendor Contracts
Boosting Growth in a Far-From-Normal Banking Environment
The Four Whys Driving More Buys | Excess Deposit Strategies Add to M&A Trend
Durbin 2.0: Creating Clarity or Confusion?
Apple Pay Later | Will Card Issuers Respond in Time?
The Equation to Boost Account Growth
New OCC Fintech Charter Gives Challengers & Neobanks A Competitive Edge
SRM Mid-Year Trends 2021 | Banks & CUs Perform Balancing Act
Despite Crypto’s Correction, No Change to Fundamentals
How FIs are Exploring Fintech
Pandemic Impacts to Consumer Banking Behavior | SRM Academy Survey Analysis
Defining Decentralized Finance (DeFi) | What It Means for the Future of Banking
Digital Banking Dispatches from the Beach | On Shoring Up Your Virtual Identity
Three Ways to Rebuild Financial Institution Operations in 2021
Major Mergers Signal Surge of Regional Bank Consolidations
Central Bank Digital Currencies (CBDCs) Take the Global Payments Stage | Defining the Crypto Role for Banks and Credit Unions
Hope for the Best, Plan for the Rest | Three Scenarios for Operational Excellence
The Latest Evolution in the Battle to Regulate Payments
How Lending Institutions Can Leverage Data and Benchmarks to Boost Performance
Optimizing PIN Networks for New Forecasts | Planning for Post-Pandemic Consumer Payments
Open Banking | SRM 2021 Trends Part 3
Banking on a Good Problem to Have | The Deposit Influx Wave
Three Virtual Ways to Continue Doing Business at CUNA GAC and Other National 2021 Conferences
The 2021 Outlook | A Return to Normal, Without Returning to the Past? Part 2
Recalibrating for COVID-19 | Long-Term Planning in Short-Term Uncertainty
The 2021 Outlook | Will Banking Return to Normal, Without Returning to the Past?
PayPal’s Bitcoin Embrace - Should Banks Be Jealous?
Show Me the Budget | Five COVID-19 Savings and Revenue Strategies
The “Who What When” of Banking Vendor M&A | SRM Academy Timeline Infographic
Automated Invoice Auditing | New Roads with Rochdale
Connecting with Consumers | Contactless Payments Are Becoming Critical
The Social-Distanced Playing Field for Modern Banking
Are the Battleships Sailing Toward New Targets?
How the 2020 Election Will Impact 2021 Payments Strategies
SRM Coronavirus Second Survey Summary | More of the Same
Google Checking | More Questions Than Answers
1st Bank of Sea Isle City Case Study | Negotiating an Incumbent Core Vendor Deal
Can You Spare Some Change? | A Broader Perspective of the US Coin Shortage
Top-of-Wallet Status | Do Card Issuers Have a Hidden Advantage?
Data Literacy | The Modern Banker’s Required Reading
Change is Good, You Go First | Adapting and Improving Operational Efficiency
Three Months Older and a Bit Wiser on COVID-19
5 Ideas to Keep Product Roadmaps Aligned in Vendor Management Talks
Coming Covid-19 Impacts to Card Portfolios
COVID-19 Impacts – SRM Vendor Invoice Tracking Data Trend Analysis
Banks and Credit Unions: Wake Up to the Needs of Your Small Businesses
One Does Not Simply Switch Core Systems After COVID-19
Byte by Byte: Assembling a Foundation for the Now Normal Post-COVID-19
Banking to Post-Pandemic Consumers | SRM Academy Expert Summary
COVID-19’s Digital Transformation Wrecking Ball
Adapting to Impacts of COVID-19 in Your Card Branding Agreements
What a Decade’s Difference Means to Your Card Branding Agreements
Automated Credit Decisioning: Set It but Don’t Forget It
SRM Clients Weigh in on Expected COVID-19 Impacts
Preparing Your Financial Institution for COVID-19 Impacts
The Double-Edged Sword of Technical Debt
8 Rules of Engagement for Vendor Negotiation Strategy
No Sign of Payments Slowdown in Latest Fed Research
Visa and Plaid, The New Face of Payments Consolidation?
New Decade, Added Focus: Banking Trends for 2020 and Beyond
PNC v. Venmo: Drawing a Line in the P2P Sand
Data Sharing – Model Agreement or Trojan Horse?
Vendor Contract Management in a Recession – How Will Fintechs Fare?
Are Vendor Contract Management Gaps Costing You Millions?
A Reflection within the Payments Pond: Response to Money 20/20
Artificial Intelligence - Not Just for the 800-Pound Gorillas
Taking the Fear Out of Artificial Intelligence
Budgeting & Vendor Management Amid Election Year Chaos
Cash: Alive and Kicking
Chase Pay’s Demise and Apple Card’s Denim Aversion
The Apple Card and Payments Disruption
Contactless Cards: Is the Train Leaving the Station?
Four Must-Haves for Banking Generation Z
Does Experience Matter in Vendor Cost Benchmarking?
What If Vendor Contract Management Could Save You Money?
Automating Vendor Invoice Auditing Delivers 44% Cost Savings
Deciphering the 2019 FED Debit Card Interchange Report
What “Logan Lucky” Can Teach Us About Cashless Retail
How Are 2019’s Biggest Trends Driving Vendor Contract Decisions?
What to Make of Your Digital Banking Decisions as NCR Acquires D3
Nobody Talks About Voice (Technology) Anymore
SRM’s Day of Service
Dissecting the TSYS/Global Payments Deal
Open Banking: Two Continents, Two Agendas
Venmo v. Zelle: Who’s Winning the P2P War? And Who Cares?
Planning Your Digital Transformation Journey
Three Things We’ve Learned from the UK in Year One of Open Banking
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