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Welcome To
The Bottom Line
A View of the Industry That Pulls No Punches
Three Virtual Ways to Continue Doing Business at CUNA GAC and Other National 2021 Conferences
The 2021 Outlook | A Return to Normal, Without Returning to the Past? Part 2
Recalibrating for COVID-19 | Long-Term Planning in Short-Term Uncertainty
The 2021 Outlook | Will Banking Return to Normal, Without Returning to the Past?
PayPal’s Bitcoin Embrace - Should Banks Be Jealous?
Show Me the Budget | Five COVID-19 Savings and Revenue Strategies
The “Who What When” of Banking Vendor M&A | SRM Academy Timeline Infographic
Automated Invoice Auditing | New Roads with Rochdale
Connecting with Consumers | Contactless Payments Are Becoming Critical
The Social-Distanced Playing Field for Modern Banking
Are the Battleships Sailing Toward New Targets?
How the 2020 Election Will Impact 2021 Payments Strategies
SRM Coronavirus Second Survey Summary | More of the Same
Google Checking | More Questions Than Answers
1st Bank of Sea Isle City Case Study | Negotiating an Incumbent Core Vendor Deal
Can You Spare Some Change? | A Broader Perspective of the US Coin Shortage
Top-of-Wallet Status | Do Card Issuers Have a Hidden Advantage?
Data Literacy | The Modern Banker’s Required Reading
Change is Good, You Go First | Adapting and Improving Operational Efficiency
Three Months Older and a Bit Wiser on COVID-19
5 Ideas to Keep Product Roadmaps Aligned in Vendor Management Talks
Coming Covid-19 Impacts to Card Portfolios
COVID-19 Impacts – SRM Vendor Invoice Tracking Data Trend Analysis
Banks and Credit Unions: Wake Up to the Needs of Your Small Businesses
One Does Not Simply Switch Core Systems After COVID-19
Byte by Byte: Assembling a Foundation for the Now Normal Post-COVID-19
Banking to Post-Pandemic Consumers | SRM Academy Expert Summary
COVID-19’s Digital Transformation Wrecking Ball
Adapting to Impacts of COVID-19 in Your Card Branding Agreements
What a Decade’s Difference Means to Your Card Branding Agreements
Automated Credit Decisioning: Set It but Don’t Forget It
SRM Clients Weigh in on Expected COVID-19 Impacts
Preparing Your Financial Institution for COVID-19 Impacts
The Double-Edged Sword of Technical Debt
8 Rules of Engagement for Vendor Negotiation Strategy
No Sign of Payments Slowdown in Latest Fed Research
Visa and Plaid, The New Face of Payments Consolidation?
New Decade, Added Focus: Banking Trends for 2020 and Beyond
PNC v. Venmo: Drawing a Line in the P2P Sand
Data Sharing – Model Agreement or Trojan Horse?
Vendor Contract Management in a Recession – How Will Fintechs Fare?
Are Vendor Contract Management Gaps Costing You Millions?
A Reflection within the Payments Pond: Response to Money 20/20
Artificial Intelligence - Not Just for the 800-Pound Gorillas
Taking the Fear Out of Artificial Intelligence
With Regulators Looking On, How Scary is Managing Vendor Risk?
Budgeting & Vendor Management Amid Election Year Chaos
Cash: Alive and Kicking
Chase Pay’s Demise and Apple Card’s Denim Aversion
The Apple Card and Payments Disruption
Contactless Cards: Is the Train Leaving the Station?
Four Must-Haves for Banking Generation Z
Does Experience Matter in Vendor Cost Benchmarking?
What If Vendor Contract Management Could Save You Money?
Automating Vendor Invoice Auditing Delivers 44% Cost Savings
Deciphering the 2019 FED Debit Card Interchange Report
What “Logan Lucky” Can Teach Us About Cashless Retail
How Are 2019’s Biggest Trends Driving Vendor Contract Decisions?
What to Make of Your Digital Banking Decisions as NCR Acquires D3
Nobody Talks About Voice (Technology) Anymore
SRM’s Day of Service
Dissecting the TSYS/Global Payments Deal
Open Banking: Two Continents, Two Agendas
Venmo v. Zelle: Who’s Winning the P2P War? And Who Cares?
Planning Your Digital Transformation Journey
Three Things We’ve Learned from the UK in Year One of Open Banking
Responding to the FDIC’s Letter to Avoid Vendor Contract Gaps
Digital Walk to Starbucks: Mobile Banking & Payments Change Everything
Rapid Response: FIS Acquires Worldpay
Will Emotional Ties to Cash Be Overcome by Convenience of Card Payments?
Unmasking the Blind Spots in Vendor Negotiations
The Cautionary Tale of Robinhood and Its Dealings With Financial Regulations
There’s Nothing Artificial about AI’s Potential
What Critics Say about a Cashless Society
Across the Pond, a Cashless Society is the Trend
Four Digital Trends Disrupting the Payments Landscape
Low-Cost Deposits: Banking’s New Battleground
Impact of Fiserv’s First Data Acquisition
News from the Interchange Wars
Trending in 2019: Tipping Points for Banking Breakthroughs
The ABCs of RFPs for Financial Institutions
The Promises of Technology in Your Next Strategic Sourcing Decisions
How Hitting the $10 Billion Threshold Impacts Vendor Management
Think Through Your ATM Strategy While Tackling Windows 10
How to Run an RFP for Your Digital Banking Strategy
How Do You PAU? Optimizing Your Debit Card Program
Can Vendor Cost Benchmarking Help Find Scarce Budget Dollars?
How to Make Benchmarks Less Tricky in Vendor Contract Negotiations
Keeping an Open Mind on Open Banking
Voice Technology: Ready for Prime Time in Your Vendor Contracts?
In the Spirit of Budget Season, Some Vendor Contract Management Basics
Vendor Contract Basics to Sidestep “Doctor No” This Budget Season
3 Ways an Institution’s Size Impacts Vendor Management
Are Biometrics Going Mainstream? Perhaps You Won’t Notice
An Enterprise Payments Strategy: Not Just for the Behemoths
The Not-So-Boring News on Debit Card Interchange
Education, Philanthropy and Fishing
A Brave New Banking World: AI Can Be Helpful, With Guardrails
Mid-Year Snapshot: Institutions Amp Up Digital Determination
Four Reasons Not To Neglect the Contract Auto-Renewal Cycle
Reading Between the Lines of the Secure Payments Partnership
The Digital Transformation of Financial Services
How Would You Use a Few Hundred Thousand Dollars of Found Money?
Taking SRM’s Contract Negotiation Expertise Across the Pond
Sourcing the Next Generation of Digital Banking, Part 2
Sourcing the Next Generation of Digital Banking, Part 1
Pushing Buttons: The Devil in the Details of Standardizing Online Payments
Overwhelmed by Your Next Vendor Contract Renewal?
Has “Fintegration” Gone Too Far?
How to Maximize Value in Vendor Relationships
CBA LIVE 2018: Why Digital and Security Driver Growth
Why It’s Time Your Institution Should Stop Trying to be Like Amazon
A Case Study in Why Vendor Contract Negotiation Details Matter
What United States Financial Institution Leaders Can Learn From Canada
How Can Banks and Credit Unions Tap Into the AI Revolution?
What You Lose By Negotiating Your Own Card Agreements
Vendor Cost Benchmarking —How to Simplify a Grueling Task
Can You Swipe Me Now? – Choosing the Right PIN Network
Navigating the Complexity of Vendor Contract Negotiation
Always Vigilant: The Potential Cost of Not Auditing Vendor Invoices
The Importance of Healthy Vendor Contract Relationships
25 Years Ago Our Business Began with a Pivot, We’ve Never Looked Back
What You Don’t Know About Regulatory Changes Can Help You
One Term, Many Meanings: Understanding Your Vendor Contracts
Vendor Contract Negotiations: In Pursuit of a Win/Win
What’s Trending in Vendor Contract Management? Trimming Branches via E-Tellers
The Core System Conundrum
“Trust, but Verify” – When Managing Vendor Contract Negotiations
The Next Generation of Mobile Banking
Analyzing The Fed’s Study on Debit-Interchange Fees
How the iPhone Changed Banking and Vendor Contract Negotiations
Revenue-Enhancement Services: Why $8 Billion is the New $10 Billion
How Vendor Contract Management Can Help You This Budget Season
Core Conversions: Are Financial Institutions in Denial or Pursuing New Approaches
How Tech Trends Lead to Longer Vendor Contract Rosters
Regulations Are a Fact Of Life: Don’t Let Vendor Contract Management Create More Expenses
Never Sign a Vendor Contract Amendment without Vetting it
Proceed with Caution on Vendor Contract Changes – A Real World Example
Key Takeaways from NAFCU’s 50th Annual Conference & Solutions Expo
What to Consider When Working With FinTechs
How to Cost Effectively Monitor Vendor Contracts
4 Questions to Ask Your Next Strategic Sourcing Partner
Revenue-Enhancement Services: Demystifying Debit Interchange
On the Acquisition Trail? Don’t Overlook Your Vendor Contracts
The Power of the Bid in Vendor Contract Negotiations
Strategic Sourcing: FinTech Buying Practices for Banks & Credit Unions
Contract Management: Dealing with a Growing Number of Vendors
Managing Vendor Relationships During Contract Negotiations
Expecting Regulation Reform? What it Means for Your Vendor Contracts
When is the Right Time to Start Vendor Contract Negotiations
Vendor Contract Management: Beware the Perils of Free Money
Save Big This Budget Season: 5 Questions to Ask
Payments and the Underbanked: The Importance of Reaching Millennials
Finding Additional Revenue Sources in the Nation’s Underbanked
Effectively Manage Vendor Contracts During a Merger or Acquisition
Enhancing Profitability to Prepare for New Capital Rules
The 7 Most Expensive Vendor Management Mistakes
Embracing a Regulatory Expectation That Actually Saves Money
Lights, Camera, Corporate Selfie?
NAFCU Services Partners with Strategic Resource Management for Vendor Cost Benchmarking and Negotiation Services for Credit Unions
New Jersey Bankers Association has a new partner.
ECUC has a new partner.
Banks and Retailers Implementing EMV Technology
SRM executive comments on Apple Pay™ negotiations
Reaction Mixed to Proposed Changes to Dodd-Frank
The Year of Payments Chaos: Onsite Coverage
Credit Unions Rev Up EMV Migration
Two ATM Giants Renew Surcharge – Free Deal
CNP Fraud Rapidly Rising Irrespective of EMV Adoption
The Countdown to EMV: A New eBook from Pymnts.com
Smart Card Alliance Supports Federal Government’s BuySecure Initiative
Strategic Resource Management Sees Continued Card Portfolio Income Opportunities for Banks and Credit Unions
With Changing Mortgage Market, Examine Vendor Contracts to Recoup Lost Fee Income
Third Party Vendors Under the Microscope
Managing Third-Party Vendor Compliance Under the CFPB
Vendor Information Management
Vendor Management for Financial Institutions
NAFCU: FED CONCLUSION ON INTERCHANGE IS OFF-BASE
LOOMING CFPB OVERDRAFT RULES COULD HIT SOME BANKS HARD
CURRENT ECONOMY REVEALS STRONG NEGOTIATING HAND
Good News for Banks Looking to Minimize the Impact of the Durbin Amendment
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