It’s no longer a question of “if”, but rather how and when. For an increasing number of consumers, the primary means of interacting with their financial institution is the mobile banking app that lives on their smartphone, not the physical branch. And this segment of the population will only continue to expand. Younger tech-savvy generations will continue to age into the need for banking services while, at the same time, other demographics gain more comfort with digital channels.
Topics: Technology
Ever had the experience of money coming into your life that you had not counted on from a source you did not anticipate? Some call it “found money” and others might describe it as a windfall. Whatever word is used to describe it, there is one question that always arises after such good fortune happens to someone: What should be done with the money? A shopping spree? Deposit it to savings? Maybe give it to a less fortunate person or a charity that is active in the community?
Topics: Business Performance
As many of you are aware, last August marked 25 years that SRM has been providing clients with vendor services. During that quarter of a century, our firm has delivered cost savings and revenue enhancements that represent billions of dollars in value to the banks and credit unions we serve. This year alone our work for these institutions will uncover approximately $70 million in “found money.”
Though I was not yet a member of the SRM team when that 25th anniversary was celebrated, my decision to join the firm was influenced by the reputation SRM has built over those two and a half decades operating in the U.S. My responsibility is to extend the value of our reputation and brand to the clients we now serve to Europe.
Topics: News
