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Creating a Map for Credit Unions’ Digital Readiness

Posted by Loretta Weller-Mowers on Feb 23, 2023 11:09:00 AM


The future is digital, and credit unions’ ability to deliver an exceptional experience will be a critical benchmark for success. Strategic questions abound. How do you harmonize the digital channel with the personalized in-branch experience? Should you partner with fintechs? If so, which providers and services should be prioritized? Do you understand what your members want and how you stack up against your competition?

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Topics: Fintech, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Digital Map, Strategy

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