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The Bottom Line

SRM Perspectives on Key Industry Trends

Setting the Table for Balance Sheet Growth When Interest Rates Fall

Posted by Tim Keith on Feb 22, 2024 11:15:00 AM

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Though it is unclear how far the Federal Reserve might go, or when it might act, there is a growing consensus that interest rates will start to come down later this year.

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Topics: Deposits, Loans, Customer Experience, Balance Sheet Management, Interest Rates, CDs, Money Market Accounts

A Path to Improve Customer Experience

Posted by Simon Rose on Feb 14, 2024 11:18:00 AM

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We made the case in a recent blog that banks and credit unions should take a closer look at their consumer lending strategies. With $32 billion of volume in 2023, there has been no shortage of opportunity, spanning existing and prospective customers.

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Topics: Regulation, Compliance, Efficiency, Credit Union, Customer Experience, Outcomes Bank

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