Stop me if you've heard this one before – a group of industry players creates a consortium to launch a digital wallet to participate in the payments process and exert control over the consumer experience.
Such an endeavor has been pursued in the past years by major U.S. retailers, like MCX, and telecom providers, through the unfortunately named ISIS.
Topics: Payments, Vendor Contract Negotiation, Digital Wallets, Bank Vendor Management, Credit Union Vendor Management, Mobile Wallets, Fintech Strategy
Each year, SRM interviews a subset of bank and credit union clients to get their perspective on key industry trends rising to the top of their strategic to-do lists. With another decade having drawn to a close, January 2020 serves as a nice vantage point to take things in through a wider lens.
Topics: Banking Trends, Digital Wallets, Contactless Payments
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