Environmental, Social, and Governance (ESG) factors play an increasing role in bank and credit union decision-making. Climate considerations, whether the result of government mandates, shareholder activism, or environmental shifts, have altered risk assessment models. Additionally, the prospect of regulators adding ESG metrics to examination criteria is gathering steam.
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Topics:
Vendor Contract Negotiation,
Bank Vendor Management,
Credit Union Vendor Management,
Gen Z,
Brand Loyalty,
ESG,
Climate Change
After a two-year hiatus, Bank Director's Acquire or Be Acquired was back with an in-person event in Scottsdale, AZ, last week.
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Topics:
Fintech,
Vendor management,
Automation,
Cryptocurrency,
Mergers & Acquisitions,
Expense Management
Financial institutions should brace for substantial regulatory change in the year ahead.
Turnover at the top of several federal agencies, including the Consumer Financial Protection Bureau (CFPB), the Office of the Comptroller of the Currency (OCC), and the Federal Deposit Insurance Corp. (FDIC), foreshadows more scrutiny for FIs.
Everything seems to be on the table, including timelines for implementing the Current Expected Credit Loss (CECL) accounting standard, data privacy, and Bank Secrecy Act compliance.
There are, however, several areas that we believe merit the most attention in the coming months.
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Topics:
Vendor management,
Cryptocurrency,
Interchange,
Regulations,
Mergers & Acquisitions,
Overdraft
Many of you will remember the initial fear experienced when the Internet debuted in the 1990s. At the time, the popular narrative was that every business, no matter how big or small, would be on the information superhighway by the year 2000, replacing conventional media forms like newspapers, billboards, and the yellow pages. Fast forward nearly 30 years, and now everyone’s life is touched (and in many ways, sustained) by the Web.
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Topics:
Vendor management,
Cryptocurrency,
Fee Income,
Deposits
Creating a US central bank digital currency (CBDC) could have several benefits; however, it would also cause a plethora of systemic challenges for the existing financial system.
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Topics:
Vendor management,
Cryptocurrency,
CBDC,
Federal Reserve,
Blockchain
Financial institutions (FIs) of all sizes struggle to recruit and retain younger employees and customers – a challenge exacerbated by the rise of neobanks that offer enhanced experiences, streamlined processes, and faster decisions.
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Topics:
Payments,
Vendor Contract Negotiation,
Bank Vendor Management,
Credit Union Vendor Management,
Rewards Programs,
Gen Z
So many assumptions about banking – and business in general – have shifted over the past 20 months that it’s reasonable to question whether long-held beliefs about consumer loyalty need to be revised as well.
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Topics:
Vendor Contract Negotiation,
Bank Vendor Management,
Credit Union Vendor Management,
Branding,
Loyalty,
Sustainability
Most of the excitement surrounding cryptocurrency has focused on Bitcoin and similar altcoins. This is understandable, as this asset class accounts for over 95% of the market value assigned to digital currencies and has been responsible for eye-popping returns in recent years.
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Topics:
Vendor Contract Negotiation,
Cryptocurrency,
Bank Vendor Management,
Credit Union Vendor Management,
DeFi,
Stablecoins,
CBDC
In a recent post, we discussed two trends we anticipate driving strategy discussions for bank and credit union leadership teams in 2022. Our first trend breakdown focused on operational items – including back-office automation, loan originations, branch footprints, and artificial intelligence.
This blog will look at evolving customer trends that financial institutions (FIs) should address to maintain their valuable status as financial services providers of choice.
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Topics:
Payments,
Vendor Contract Negotiation,
Credit Card,
Cryptocurrency,
Bank Vendor Management,
Credit Union Vendor Management,
Buy Now Pay Later
The National Credit Union Association delivered an early gift to the institutions it regulates – guidance for handling digital assets such as cryptocurrency.
A growing number of credit unions have shown interest in offering crypto services to their members. Still, many have been reluctant to take the plunge without parameters from the NCUA. The agency’s guidance should provide some comfort for leery executives.
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Topics:
Vendor Contract Negotiation,
Cryptocurrency,
Bank Vendor Management,
Credit Union Vendor Management,
DeFi,
Digital Assets