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SRM Perspectives on Key Industry Trends

Five Tech Takeaways from Acquire or Be Acquired

Posted by Richard Whiddon on Feb 28, 2023 11:37:00 AM

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The SRM recently returned from Bank Director’s Acquire or Be Acquired conference. The event was well attended, provided great networking opportunities, and created a forum for sharing ideas on numerous growth strategies for financial institutions of all sizes.

While the event remains focused on the topic of mergers and acquisitions, this year’s sessions highlighted broader strategic initiatives that can differentiate winners and losers in the financial services industry. Naturally, fintech played a considerable role, as witnessed by the attendees and the topics.

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Topics: Fintech, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Blockchain, Strategy

Creating a Map for Credit Unions’ Digital Readiness

Posted by Loretta Weller-Mowers on Feb 23, 2023 11:09:00 AM

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The future is digital, and credit unions’ ability to deliver an exceptional experience will be a critical benchmark for success. Strategic questions abound. How do you harmonize the digital channel with the personalized in-branch experience? Should you partner with fintechs? If so, which providers and services should be prioritized? Do you understand what your members want and how you stack up against your competition?

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Topics: Fintech, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Digital Map, Strategy

Humanizing the Digital Experience for Credit Union Members

Posted by Loretta Weller-Mowers on Feb 16, 2023 11:03:00 AM

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In today’s digital age, credit unions must create an exceptional online experience for members across a spectrum of products and services. The ability to “humanize the digital experience” will shape how credit unions can anticipate and map out how members move across channels.

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Topics: Digital Banking, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Onboarding

How the CFPB Could Shake Up (and Shake Down) Fintech

Posted by Paul Davis on Feb 2, 2023 11:07:00 AM

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Shifts in the regulatory landscape carry significant impacts on banks, credit unions, and the fintech companies that are part of a growing ecosystem. The most-active agency in recent months has been the Consumer Financial Protection Bureau (CFPB). There's little reason to expect the CFPB to slow its pace in 2023, aggressively enforcing existing rules and angling to expand its jurisdiction.

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Topics: Open Banking, Fintech, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, BaaS, CFPB

Making the Case for Open Banking

Posted by Jeff Ostheimer on Jan 24, 2023 11:07:00 AM

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Open banking gives third-party financial service providers open access to consumer banking, transactions, and other financial data through application programming interfaces (APIs). It allows for the networking of accounts and data across institutions for use by consumers, FIs, and third-party service providers, according to Investopedia.

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Topics: Open Banking, Digital Banking, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Embedded Finance, Embedded Fintech

Timing Matters in Contract Negotiations

Posted by Patrick Goodwin, President on Jan 17, 2023 11:36:00 AM

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We recently released “Rising to the Challenge: SRM’s Seven Rules for Optimizing Vendor Contracts,” a report outlining ways banks and credit unions can ensure they receive services at fair prices and terms from third-party providers. As we enter 2023, these vendor relationships will receive even greater focus as FIs aim to defend their bottom lines and sharpen their internal processes amid an uncertain economic environment.

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Topics: Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management

What Regulators’ Warning on Digital Assets Means for Banks, Credit Unions

Posted by Larry Pruss on Jan 9, 2023 9:31:09 AM

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The Federal Reserve, the Federal Deposit Insurance Corp. (FDIC), and the Office of the Comptroller of the Currency (OCC) recently issued a joint statement that expressed the agencies’ concerns with banks that have business dealings tied to digital assets, including cryptocurrency.

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Topics: Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Digital Assets, Blockchain, Crypto, Regulation

Reflecting on Key Challenges & Opportunities in 2022

Posted by Paul Davis on Dec 27, 2022 12:10:35 PM

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Over the past year, SRM's experts have shared dozens of blogs, providing insight into industry-relevant topics.

We've covered a wide range of themes, including fintech trends, crypto, lending and deposit strategies, critical regulatory headwinds, and ESG programs.

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Topics: Fintech, Vendor Contract Negotiation, Interchange, Buy Now Pay Later, Digital Assets, Overdraft, credit card competition act

How to Retain and Attract Deposits in 2023

Posted by Mark Sievewright & Bob Koehler on Dec 22, 2022 3:43:53 PM

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Ask a bank or credit union executive to share their biggest challenge for 2023, and many will put gathering and retaining deposits at the top of their list. It is a remarkable reversal from previous years when FIs were awash in deposits and struggling to find optimal ways to put that liquidity to work.

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Topics: Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Deposits, Balance Sheet

Relationship Dos and Don’ts for Contract Negotiation

Posted by Patrick Goodwin, President on Dec 13, 2022 11:02:00 AM

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In SRM’s 30 years of experience representing our clients in vendor contract negotiations, we’ve developed deep insights into the best way for financial institutions to approach this process. We recently boiled down several best practices into a timely white paper titled “Rising to the Challenge – SRM’s Seven Rules for Optimizing Vendor Contracts.”

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Topics: Fintech, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Expenses

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