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In our experience, saying “no changes, here’s my signature” is a classic blunder.  Why? Because contract renewals or extensions with service providers can be deceptively simple. For example, if a bank or credit union exec is satisfied with their current relationship and the rep approaches them with a modest rate reduction, it looks like an “easy win.” The department head saves on the run rate and avoids a batch of administrative and analysis headaches, while still arriving at the desired endgame.

Just the phrase, “The Durbin Amendment” is enough to drive some less reserved bankers to punch a wall, scream out a window, or initiate whatever coping mechanism helps them most effectively blow off steam. While the mere mention of this law, at a minimum, elevates the blood pressure of those responsible for managing banks and credit unions, these executives recognize that the sensible approach to Durbin is to find ways to thrive within its constraints.