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SRM Perspectives on Key Industry Trends

Prakash Natarajan & Jeff Ostheimer

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Setting the Course for a Fintech Blueprint

Posted by Prakash Natarajan & Jeff Ostheimer on Aug 24, 2023 11:17:00 AM

Fintech-Blueprint-Blog-Image

SRM’s recent report makes the case that banks and credit unions of all sizes need to develop a fintech blueprint – an actionable, comprehensive strategy to address industry evolution. In a previous blog, we outlined some recent innovations – open banking, real-time payments, and embedded finance – that should serve as a call to action.  

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Topics: Fintech, Vendor Negotiation, Strategy, Customer Journey, Customer Service

The Importance of a Fintech Blueprint

Posted by Prakash Natarajan & Jeff Ostheimer on Aug 7, 2023 11:03:00 AM

FintechRoadmap&OpenBanking-Blog-1-Image

Most banks and credit unions will claim to have a “fintech strategy,” but their plans are often rudimentary at best. Those who went the extra mile to build plans with greater specificity were rewarded when the pandemic spurred a need to transition operations and customer engagement to digital channels. Much like disaster recovery planning, the payback only becomes apparent in hindsight.

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Topics: Open Banking, Fintech, Vendor Contract, Strategy, Early Warning, Paze

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