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The Bottom Line

SRM Perspectives on Key Industry Trends

Jesse McGannon

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Three Ways to Rebuild Financial Institution Operations in 2021

Posted by Jesse McGannon on May 25, 2021 9:02:00 AM

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Over the last year, chaotic disruptions have upended traditional operating models at financial institutions (FIs) worldwide, and many are only now stepping back from "fire drill" mode. As for the leaders of these institutions, their task is to now scale up and rebuild operating models - ones adapted to their current (and future) post-pandemic environment.

After a period of such intense disruption, here are three ways to check and double-check the blueprint when rebuilding an FI's business models.

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Topics: Bank Vendor Management, Credit Union Vendor Management, Banking Operations, Process Optimization

PayPal’s Bitcoin Embrace - Should Banks Be Jealous?

Posted by Jesse McGannon on Jan 10, 2021 9:00:00 AM

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PayPal Holdings, Inc., recently announced enhancements that will
enable its users to buy, hold, and sell cryptocurrencies within its app, and to pay for purchases with these crypto assets, as well. Most of the attention has naturally focused on Bitcoin - the household name of cryptocurrencies – and, by far, the largest. Not surprisingly, the price of Bitcoin quickly surged past $16,000, thanks to the associated visibility and implied credibility.

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Topics: Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management

Four Must-Haves for Banking Generation Z

Posted by Jesse McGannon on Aug 25, 2019 9:00:00 AM

Four Must-Haves for Banking Generation Z

The Pew Research Center defines Generation Z as anyone born in 1996 or later. A watershed event occurred in 2007 with the introduction of the first iPhone, which maps well to the generational differentiator about Gen Z having little experience with pre-smartphone technology.  

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Topics: Payments, Fintech, Digital Banking, Generation Z

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