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SRM Perspectives on Key Industry Trends

Making the Case for Open Banking

Posted by Jeff Ostheimer on Jan 24, 2023 11:07:00 AM

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Open banking gives third-party financial service providers open access to consumer banking, transactions, and other financial data through application programming interfaces (APIs). It allows for the networking of accounts and data across institutions for use by consumers, FIs, and third-party service providers, according to Investopedia.

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Topics: Open Banking, Digital Banking, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Embedded Finance, Embedded Fintech

Timing Matters in Contract Negotiations

Posted by Patrick Goodwin, President on Jan 17, 2023 11:36:00 AM

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We recently released “Rising to the Challenge: SRM’s Seven Rules for Optimizing Vendor Contracts,” a report outlining ways banks and credit unions can ensure they receive services at fair prices and terms from third-party providers. As we enter 2023, these vendor relationships will receive even greater focus as FIs aim to defend their bottom lines and sharpen their internal processes amid an uncertain economic environment.

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Topics: Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management

What Regulators’ Warning on Digital Assets Means for Banks, Credit Unions

Posted by Larry Pruss on Jan 9, 2023 9:31:09 AM

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The Federal Reserve, the Federal Deposit Insurance Corp. (FDIC), and the Office of the Comptroller of the Currency (OCC) recently issued a joint statement that expressed the agencies’ concerns with banks that have business dealings tied to digital assets, including cryptocurrency.

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Topics: Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Digital Assets, Blockchain, Crypto, Regulation

Reflecting on Key Challenges & Opportunities in 2022

Posted by Paul Davis on Dec 27, 2022 12:10:35 PM

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Over the past year, SRM's experts have shared dozens of blogs, providing insight into industry-relevant topics.

We've covered a wide range of themes, including fintech trends, crypto, lending and deposit strategies, critical regulatory headwinds, and ESG programs.

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Topics: Fintech, Vendor Contract Negotiation, Interchange, Buy Now Pay Later, Digital Assets, Overdraft, credit card competition act

How to Retain and Attract Deposits in 2023

Posted by Mark Sievewright & Bob Koehler on Dec 22, 2022 3:43:53 PM

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Ask a bank or credit union executive to share their biggest challenge for 2023, and many will put gathering and retaining deposits at the top of their list. It is a remarkable reversal from previous years when FIs were awash in deposits and struggling to find optimal ways to put that liquidity to work.

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Topics: Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Deposits, Balance Sheet

Relationship Dos and Don’ts for Contract Negotiation

Posted by Patrick Goodwin, President on Dec 13, 2022 11:02:00 AM

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In SRM’s 30 years of experience representing our clients in vendor contract negotiations, we’ve developed deep insights into the best way for financial institutions to approach this process. We recently boiled down several best practices into a timely white paper titled “Rising to the Challenge – SRM’s Seven Rules for Optimizing Vendor Contracts.”

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Topics: Fintech, Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Expenses

SRM + Sievewright & Associates: Delivering More Value and Insight for Credit Unions

Posted by Mark Sievewright on Nov 16, 2022 11:41:00 AM

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I’m delighted that Sievewright & Associates (S&A) is now a part of SRM!

The acquisition comes after five straight years of solid growth in the S&A business, where we served more than 100 credit unions across the country ranging from $400 million to $53 billion of assets. The opportunity to join forces with an organization of SRM’s caliber, scale the business, and broaden support for credit unions all presented compelling reasons to sell.

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Topics: Deposits, Credit Unions, Expense Savings, Leadership, Balance Sheet, Loans

Regulation, Innovation Took Center Stage at Money20/20

Posted by Keith Ash on Nov 14, 2022 11:37:00 AM

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This year’s edition of Money20/20 was back in full force. It was a well-attended event by all players in the ecosystem, a definitive difference from last year when lingering COVID-19 travel restrictions kept many would-be attendees on the sideline.

The conversation among the 13,000 registered attendees in Las Vegas, and countless others working the periphery, expanded beyond last year’s darling – cryptocurrency – to encompass other issues financial institutions will face as they head into a potentially turbulent 2023. This year’s top themes included safety and security, innovation, and evolving regulation.

Here are a few recurring observations from our time there...

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Topics: Cryptocurrency, Digital Assets, Regulation, Metaverse, FedNow

Why Staffing, Tech Upgrades Matter with 2023 Budgets

Posted by Paul Davis on Nov 9, 2022 11:14:00 AM

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Budgeting season for 2023 is slowly wrapping up as banks and credit unions forecast revenue opportunities and looming expenses.

 

Financial institutions are considering future interest rate hikes, regulatory oversight, and increasing personnel and operational costs, among other things. The bigger picture is that client retention and recruitment will be critical to long-term success – invest now to ensure you’re ready to compete. 

At SRM, we urge banks and credit unions to take a hard look at third-party contracts as they plan for the new year. There are also other considerations that should be made as you prepare for the future.

 

This year, we polled some of our experts, asking them to highlight areas that merit extra attention. Here are some highlights from their responses.

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Topics: Fintech, Automation, AI, Digital Assets, customer retention, ITM, Staffing

Despite Cooling Temperatures, Crypto Is Still Hot

Posted by Larry Pruss on Nov 3, 2022 12:12:19 PM

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Professionals focused on the strategic and operational aspects of digital assets such as cryptocurrency have learned to disregard the media cycles.

Last year’s breathless hype – driven almost entirely by a retail investor frenzy – has given way to a “crypto is dead” storyline that emphasizes volatility and fraudulent applications. Lost in the noise is the fact that Bitcoin’s price has been relatively stable over the past four months.

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Topics: Payments, Vendor Contract Negotiation, Digital Assets, Crypto

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