The Bottom Line

Analyzing The Fed’s Study on Debit-Interchange Fees

Posted by John Fuller on Oct 11, 2017 11:30:00 AM

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Just the phrase, “The Durbin Amendment” is enough to drive some less reserved bankers to punch a wall, scream out a window, or initiate whatever coping mechanism helps them most effectively blow off steam. While the mere mention of this law, at a minimum, elevates the blood pressure of those responsible for managing banks and credit unions, these executives recognize that the sensible approach to Durbin is to find ways to thrive within its constraints.

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Topics: Durbin Amendment, the Fed Study, Debit-interchange fees

How the iPhone Changed Banking and Vendor Contract Negotiations

Posted by Michael Carter on Oct 4, 2017 9:00:00 AM

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As you certainly must know – unless you are returning from a long, wireless sabbatical spent in a cloister of monks sworn to silence, the iPhone recently celebrated a “big” birthday.  The device that changed most everything about banking, shopping, driving and more is 10 years old. 

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Topics: Vendor contract negotiation, Vendor contract negotiations, strategic sourcing, iphone X

Revenue-Enhancement Services: Why $8 Billion is the New $10 Billion

Posted by Bob Koehler on Sep 20, 2017 12:45:00 PM

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To say that some financial institutions (FIs) have an unhealthy obsession with the Durbin Amendment is not a stretch.  These FIs have been watching and waiting hopefully at a brief window of (probably unrealistic) hope that the new administration would repeal the amendment. The reality for all FIs, however, is that aside from some regulatory relief around the edges, there’s little reason to expect meaningful action on the regulatory front until after the 2018 mid-term elections.

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Topics: Revenue-enhancement services, Durbin Amendment, Dodd-Frank Act

How Vendor Contract Management Can Help You This Budget Season

Posted by Ben Mrva on Aug 30, 2017 12:30:00 PM

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For anyone working at a company with a calendar-based fiscal year, the August dog days of summer also mean the advent of the annual planning cycle. Odds are that department heads are being asked to “do more with less,” or at least to increase output at a faster rate than costs. As anyone with budget responsibility is well aware, it’s no easy task to fund reasonable pay increases for valued employees let alone accommodate growth in other expense areas.

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Topics: Vendor Contract Management, credit union vendor management, bank vendor management

Core Conversions: Are Financial Institutions in Denial or Pursuing New Approaches

Posted by Michael Carter on Aug 18, 2017 12:00:00 PM

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Much has been written about the “stickiness” of consumer payment apps and their value in cementing bank and credit union relationships with customers and members, but behind the scenes at most financial institutions (FIs) there is a far stickier relationship.  In this relationship, the bank or credit union is the customer and the cement composed of those mission critical services provided by their core processing vendor.

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Topics: Vendor Contract Management, Vendor Contracts, strategic sourcing

How Tech Trends Lead to Longer Vendor Contract Rosters

Posted by Michael Carter on Aug 9, 2017 11:00:00 AM

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Most bankers would agree that, all other things being equal, minimizing the cost of complexity is a key operational goal, which normally means consolidating around a limited number of financial services vendors. The big “gotcha” in the above statement, however, is that all other things are rarely equal, and recent industry trends reveal that other factors are at work.

In a perfect world, core banking service providers would serve as one-stop shops for ancillary products like mobile banking and remote deposit capture as well. In fact, an acquisition spree by the cores over recent years was aimed to round out their portfolios and solidify that single-source status. Recently, however, newer startups have delivered compelling enough innovations to prompt financial institutions (FIs) to expand their horizons. 

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Topics: Vendor Contract Management, Vendor contract

Regulations Are a Fact Of Life: Don’t Let Vendor Contract Management Create More Expenses

Posted by Patrick Goodwin, President on Aug 2, 2017 11:30:00 AM

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The spiraling cost of complying with an ever increasing regulatory burden is possibly the greatest challenge facing US banks and credit unions – it’s not an exaggeration to label it an existential threat for some institutions. However, this threat can be mitigated by utilizing expertise available from compliance and strategic sourcing firms as well as via software automation. It won’t make the regulations go away, but it makes the process more efficient and helps make it less likely that something is overlooked.

Download, Beware of Greeks Bearing Gifts

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Topics: Vendor Contract Management, Vendor Contracts, strategic sourcing, Vendor contract

Never Sign a Vendor Contract Amendment without Vetting it

Posted by Patrick Goodwin, President on Jul 27, 2017 10:30:00 AM

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Vendor contract amendments can seem pretty straight forward – a few paragraphs over a couple of pages that offers some modifications to the master contract that probably represent some improvement to current terms and conditions. The amendment may be perfectly innocuous or it may suggest some material changes. Either way, it is important not to treat this as a "no brainer."

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Topics: Vendor contract, Vendor contract amendment

Proceed with Caution on Vendor Contract Changes – A Real World Example

Posted by Ben Mrva on Jul 17, 2017 9:00:00 AM

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In recent posts, we have offered words of caution concerning the perils of free money when considering a proposal, contract or addendum from a vendor. As part of our work, we are continuously monitoring the market to remain current on the trends that impact our clients. Lately, we have seen a real-time case study playing out in the market that reinforces why every proposed vendor contract amendment should be reviewed carefully.

Download, Beware of Greeks Bearing Gifts

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Topics: Vendor Contracts, strategic sourcing, Vendor contract

Key Takeaways from NAFCU’s 50th Annual Conference & Solutions Expo

Posted by Ben Mrva on Jul 13, 2017 10:30:00 AM

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SRM was honored to be the signature sponsor at this year’s National Association of Federally Insured Credit Unions’ (NAFCU) 50th annual conference. Given that more than a quarter of the roughly 250 credit unions in attendance are SRM clients, this was clearly an event our company wanted to help support. For anyone who missed the details, NAFCU hosted the four-day annual gathering in Honolulu, Hawaii drawing more than a thousand leaders from credit unions and service providers.

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Topics: NAFCU’s 50th Annual Conference