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SRM Perspectives on Key Industry Trends

How Lending Institutions Can Leverage Data and Benchmarks to Boost Performance

Posted by Bob Koehler & Tim Keith on Mar 31, 2021 10:00:00 AM

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Bankers may need little convincing to see that we’re dealing with highly unusual market conditions, but the data certainly helps put the situation into perspective.

In 2020, the number of new checking households dropped by half compared to a typical year of account openings, however the average checking account balance grew by an astonishing $1,833. Indeed, many experienced a meaningful increase in liquidity, though not all higher checking balances reflect greater wealth. There have been unusually high shifts of expiring CD balances to more liquid savings vehicles, as well as an influx of government economic relief funds. On the other hand, fewer are opening new accounts. This could have dire consequences for individual institutions if it becomes a long-term trend since household growth is the lifeblood of community financial institutions (FIs).

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Topics: Credit Union Portfolio Management, Lending Strategy, Growing Lending Portfolio, Banking Benchmarks, Credit Union Benchmarks, Normalization, Activate Relate Acquire, Deposit Influx Strategy, Peer-to-Peer Statistical Normative, Data Analysis

Optimizing PIN Networks for New Forecasts | Planning for Post-Pandemic Consumer Payments

Posted by Bob Koehler on Mar 23, 2021 9:30:00 AM

 

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The winds have shifted since 2020 made game-changing waves in debit card usage on multiple fronts, including:

  • In-person versus online spending
  • Categories of merchants patronized
  • Contactless/mobile app adoption

Each of these factors carries implications for banks, credit unions, and other card issuers and their existing revenue models. Below are a few opportunities and recalibrations to consider for your next PIN network vendor negotiation.

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Topics: Vendor Contract Negotiation, Bank Vendor Management, Credit Union Vendor Management, Durbin Amendment, PIN Optimization, Interchange

Open Banking | SRM 2021 Trends Part 3

Posted by Simon Rose on Mar 17, 2021 8:00:00 AM

 

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In two previous blogs, SRM detailed the top trends we see driving 2021’s financial services landscape. In this final Trends post, we turn our attention to an emerging one we have observed on both sides of the Atlantic, Open Banking.

 

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Topics: Open Banking, APIs, Bank Vendor Management, Direct Deposit, Bank Consulting, Credit Union Consulting

Banking on a Good Problem to Have | The Deposit Influx Wave

Posted by Ben Mrva on Mar 9, 2021 12:15:00 PM

DepositInfluxBlog_ImageWe are now living through a highly unusual economic scenario.

Dubbed a K-shaped recovery by some, a severe economic downturn has arrived hand-in-hand with a sudden and significant inflow of consumer deposits.

The reasons behind this phenomenon are debatable. The broad-brush US approach to government stimulus/relief certainly plays a role, but no bank or credit union leaders saw this coming as PPP funding scenarios began to unfold. The result is a bizarre banking dynamic that’s a far cry from the challenges of recent years. Gone are the days of fighting to grow deposits by more than low single digits per annum. In 2020, it was not unusual for institutions to have registered checking balance growth of 15-25%. One client we’re aware of saw deposits grow unexpectedly by $1 billion.

From a bank or credit union’s perspective, a historic, pandemic-grade deposit influx may be the proverbial good problem to have, but it’s a problem nonetheless.

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Topics: Credit Union Deposit Management, Deposit Influx, Deposit Strategy, Banking Management

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